|
|
1. |
Calidad estratégica total : total quality management : diseño, implementación y gestión del cambio estratégico imprescindible /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Macchi, 2001
. 327 p. ;
Date:2001
Availability:
Copies available:
Biblioteca Pr. Thomas Wood
(1),
Actions:
|
|
|
2. |
Retail Marketing : el nuevo marketing para el negocio minorista /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Pearson Educación, 2003
. xv-xxi, 236 p. :
23 x 16 cm.
Date:2003
Availability:
Copies available:
Biblioteca Pr. Thomas Wood
(1),
Actions:
|
|
|
3. |
Total customer satisfaction = Satisfacción y deleite total de los clientes /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Macchi, 2001
. 290 p. :
Date:2001
Availability:
Copies available:
Biblioteca Pr. Thomas Wood
(1),
Actions:
|
|
|
4. |
Benchmarking : estratégico y táctico /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Macchi, 1996
. 114 p. :
Date:1996
Availability:
Copies available:
Biblioteca Pr. Thomas Wood
(1),
Actions:
|
|