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Calidad estratégica total : total quality management : diseño, implementación y gestión del cambio estratégico imprescindible /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Macchi, 2001
. 327 p. ;
Date:2001
Availability:
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(1),
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2. |
Retail Marketing : el nuevo marketing para el negocio minorista /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Pearson Educación, 2003
. xv-xxi, 236 p. :
23 x 16 cm.
Date:2003
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3. |
Total customer satisfaction = Satisfacción y deleite total de los clientes /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Macchi, 2001
. 290 p. :
Date:2001
Availability:
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Biblioteca Pr. Thomas Wood
(1),
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4. |
Benchmarking : estratégico y táctico /
by Rico, Rubén Roberto
Publication:
Buenos Aires : Macchi, 1996
. 114 p. :
Date:1996
Availability:
Copies available:
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