UCEL Universidad del Centro Educativo Latinoamericano Rosario
1. Calidad estratégica total : total quality management : diseño, implementación y gestión del cambio estratégico imprescindible / by Rico, Rubén Roberto Publication: Buenos Aires : Macchi, 2001 . 327 p. ; Date:2001 Availability: Copies available: Biblioteca Pr. Thomas Wood (1),

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2. Retail Marketing : el nuevo marketing para el negocio minorista / by Rico, Rubén Roberto Publication: Buenos Aires : Pearson Educación, 2003 . xv-xxi, 236 p. : 23 x 16 cm. Date:2003 Availability: Copies available: Biblioteca Pr. Thomas Wood (1),

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3. Total customer satisfaction = Satisfacción y deleite total de los clientes / by Rico, Rubén Roberto Publication: Buenos Aires : Macchi, 2001 . 290 p. : Date:2001 Availability: Copies available: Biblioteca Pr. Thomas Wood (1),

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4. Benchmarking : estratégico y táctico / by Rico, Rubén Roberto Publication: Buenos Aires : Macchi, 1996 . 114 p. : Date:1996 Availability: Copies available: Biblioteca Pr. Thomas Wood (1),

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